SUSAN LEE, Creative Leader

Presently providing UX design solutions for the T-Mobile for Business (TFB) Account Hub platform with Design Thinking to improve the business customer’s digital experience.

• Works closely with Product and Business teams to manage and improve the UX design processes.

• Ensuring UX solutions have a foundation in qualitative and quantitative data.

• Creates interactive prototypes and design files.

• Design QA for adherence to TFB style guide.

• Supporting Enterprise design level strategies in TFB (LOB).

• Building better processes partnering with cross functional teams.

Prior to T-mobile, Sue worked with the Microsoft Marketing Group delivering Microsoft brand and accessibility compliant Design System components, design and launched tracking and reporting tools, bridging internal & external teams through role based experiences. Additionally, she led a 3 person design team for a POC social media website for Xbox Live.

Creative Director, Art Director or Visual Designer, Sue’s focus is on digital design and UX for consumer facing products and websites. From start-ups to global brands, her deep understanding of consumer markets is ideal for companies looking for ways to engage their customers.

Sue is dedicated to improving and adhering to a best practices workflow between design and development teams.

Outside of the office, Sue is always taking pictures of beautifully odd things, laughing, looking at buildings and trying to smell as much fresh air as possible. Beware of Sue's leg wrestling challenges, you will only lose.

Partial client list: NIKE, HELLY HANSEN, BOOTLEGGER, GENTLEFAWN CLOTHING, CANADA POST, EARLS, 'ZAW PIZZA, THE FLEAS KNEES, JACK AND LILY FOOTWEAR, PROSPERA CREDIT UNION, KENSIE, SEVENOAKS MALL, FLOSPORT CLOTHING, SOBEY'S FOODS, READERSTOREONLINE.COM, SMILEBOX, BLUETOOTH SIG, AMAZON, MICROSOFT

Recognition for design excellence includes appearing in national and international design shows and publications:  Applied Arts Design Annual | How Design Magazine | French Paper | Graphex Award | RACie Awards | Telly Awards

WATCH:  Interview with Sue Lee to understand her process.